We make the best Quality bands and deliver to the Customer,Some times it happens during the packaging and handling of the products; The Prints wears off or the bands Smears. If such products are delivered to you, Please take the Pictures of such bands, and upload below.Problem ticket will be created for your account , and we will contact you in 3-5 Business days with a Resolution.(Replacement orders will be processed within our normal time frame of 5-7 business days plus ground shipping time.)--Note :For Swirl bands, when colors are mixed; They tend to bleed and no Color Guarantee as the Pictures in the Digital proof , --For Glow in the Dark bands, They are Translucent and They only Glow in GREEN Color, -- For Printed bands; The print last for 10-15 Days and no Guarantee for them.